Management Workshops

Full day - 1/2 day

Interactive sessions that focus on practical skills and techniques that can be learnt and applied to your team's environment immediately.

All our sessions are tailored to your team and are delivered inhouse.

Communication

What is an effective communication process? How you can plan your communication so that it is more effective. Getting good information from others. Common reactions and how to deal with them.

Compliance and Discipline

Why won't they do it? How to make your team comply with company policy and procedure and how to manage the process when they don't.

Reduce your personal grievances, understand the legalities and increase your productivity.

Effective meetings

Learn why some meetings don't work...and why some do! If you want to inform your team, get agreement, gain commitment and get some action, team meetings need to be well planned and run in an effective way.

FISH

From the best seller by Stephen Lundin, Harry Paul and John Christensen.
Imagine a workplace where everyone chooses to bring energy, passion and a positive attitude to the job every day. Imagine an environment in which people are truly connected to their work, colleagues and customers...Learn how to apply this amazing philosophy to your business.

Leadership

Understand what makes a good leader. Learn techniques to implement with your team that will improve your results. Analyse your own behaviour and understand your leadership style and where you can improve.

Motivation

What motivates us? Learn how to motivate yourself and your team. Why paying people more is a short term fix...

Planning and Time Management

Planning is an integral part of running every business. Just keeping your head above water is an exhausting place to be and not a profitable position for your company. Learn to use your diary, prioritise, delegate effectively and eliminate inefficient habits.

Recruitment

Do you have a recruitment strategy? Do you know exactly what you are looking for when you hire a new team member? Bad hiring decisions can have a devastating effect on your business. Learn about the science and the art of hiring top performers.

Sales Management

How do you get the most out of your sales programme? Learn how to drive sales, set goals, analyse and coach on behaviours, interpret sales statistics, deal with peak trade. Common problems on the sales floor...solved.

Shoplifting and loss prevention

How can your team reduce the amount of shrinkage in your business? Teach them how to discourage thieves, what to look for and how to deal with shoplifters when they catch them. Highlight the costs of internal theft and set systems in place to identify and reduce.

Retail Maths

Give your team a basic understanding of the financials in your retail business. Learn to read and interpret profit and loss statements, understand mark-up, markdowns, stock cover, stock turn, expenses and more....
more...

Who Moved My Cheese

From the best selling book by Spencer Johnson. Learn how to cope with change in your business. Understand how individuals deal with change differently and how you can best help them through the process. Essential for today's environment where the only constant is change...